I am sharing my 1 year experience with iPhone 4 and iPhone 4 Indian customer support in this post and this is my personal experience. I have been using iPhone for last one year and the phone seemed to work great. The iPhone build is excellent and functions are pretty easy to operate. However, i often faced problems with network signals and call drops but its still very hard to tell whether that was iPhone problem or Network problem. But trusting the Apple brand, i think cellphone operators responsible for signals problems.
Apart from this, i often faced problem with home button not working at random times which i often ignored. After all, i loved iphone and trusted Apple so much that how can i think that there is problem in iphone. I used to ignore home button problem on continuous basis because of my busy official schedule and 11 months passed. 12th month started i.e. last month of iphone warranty, iPhone home button totally stopped working. What is iphone without a home button. So, I now decided to take it the authorized service center in Noida and now my interaction began with the Apple India customer support. I will explain as a list to make it easily readable.
Lessons Learnt from Apple Support:
Important Details Related to apple incase you need support.
iPhone is quite good device but you have to be very careful while using it. Till now i have found Apple support guys to be very friendly and supportive when talking to them. My problem still seems to be unresolved, and i am still waiting for the update.